Wednesday, April 28, 2010

Crossing over to the dark side

Consider Mark, an idealistic graduate of a college social work program who acquires a job with a social services agency. Mark loves helping people but hates the bureaucratic red tape and reams of paperwork that is necessary to accomplish this goal. However, to acquire the approval of his boss and co-workers and to avoid trouble, he follows the rules to the letter of the law. This is pure compliance. Over time, however, Mark begins to identify with his boss and more experienced co-workers because they are in the enviable position of controlling those very rewards and punishments that are so important to him. Obviously, if he is to be one of them, he must begin to think and feel like them. Finally, Mark is promoted to a supervisory position, partly because he is so cooperative. Breaking in a new social worker, Mark is heard to say, "Our rules and forms are very important. You don't understand now, but you will." The metamorphosis is complete - Mark has internalized the beliefs and values that support the bureaucratic norms of this agency.

Point of the story? Simple compliance with norms and rules that are against your values is the first step towards an internalization of said rules and values or in other words becoming one of them!

No comments:

Post a Comment